How To Fix FSH_MSG_CL_SEASONS172 - Customer group &1 is not assigned to cutomer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SEASONS - Season Maintenance Messages Class

• Message number: 172

• Message text: Customer group &1 is not assigned to cutomer &2

What causes this issue?

Customer group is not defined for customer.

System Response

System does not allow maintaining a customer group to the customer which
is not maintained in customer master data.

How to fix this error?

Assign a correct customer group or define the existing customer group in
customer master data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SEASONS172 - Customer group &1 is not assigned to cutomer &2 ?

  The SAP error message FSH_MSG_CL_SEASONS172 indicates that a specific customer group is not assigned to a particular customer in the system. This error typically arises in the context of SAP Fashion Management or similar modules where customer groups are used for categorizing customers based on various criteria.
  Cause:
  The error occurs when:
  
  A customer is being processed (e.g., during order creation, sales processing, etc.) and the system checks for the assignment of a customer group.
  The specified customer group (denoted as &1 in the error message) is not linked to the customer (denoted as &2) in the customer master data.
  
  Solution:
  To resolve this error, you need to ensure that the customer group is correctly assigned to the customer. Here are the steps to do this:
  
  
  Access Customer Master Data:
  
  Go to the transaction code XD02 (Change Customer) or VD02 (Change Customer for Sales Area).
  Enter the customer number and the relevant sales area data.
  
  
  
  Check Customer Group Assignment:
  
  Navigate to the "Sales Area Data" section.
  Look for the field related to the customer group (often labeled as "Customer Group" or similar).
  Verify if the customer group &1 is assigned to the customer &2.
  
  
  
  Assign the Customer Group:
  
  If the customer group is not assigned, select the appropriate customer group from the dropdown or enter it manually.
  Save the changes.
  
  
  
  Re-test the Transaction:
  
  After making the changes, try to perform the transaction again that initially triggered the error.
  
  
  
  Related Information:
  
  Customer Groups: These are used to categorize customers for pricing, reporting, and other business processes. Ensure that the customer groups are defined correctly in the system.
  Authorization: Ensure that you have the necessary permissions to change customer master data.
  Data Consistency: Regularly check for data consistency in customer master records to avoid similar issues in the future.
  Documentation: Refer to SAP documentation or your organization's guidelines for managing customer master data for more detailed procedures.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP support team or check for any additional configuration settings that may be affecting customer group assignments.