How To Fix FSH_MSG_CL_SEASONS169 - Customer &1 does not match to sales organization &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SEASONS - Season Maintenance Messages Class

• Message number: 169

• Message text: Customer &1 does not match to sales organization &2

What causes this issue?

Customer does not match to the respective sales organization.

System Response

System does not allow to assign customer to sales organization, as long
as customer is not created for this sales organization.

How to fix this error?

Assign a correct customer to the maintained sales organization or assign
another sales organization to the maintained customer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SEASONS169 - Customer &1 does not match to sales organization &2 ?

  The SAP error message FSH_MSG_CL_SEASONS169 indicates that there is a mismatch between the customer and the sales organization in the context of the Fashion Management module (FSH). This error typically arises when trying to process transactions related to sales orders, deliveries, or other sales-related activities where customer and sales organization data are being validated.
  Cause:
  
  Customer-Sales Organization Assignment: The customer is not assigned to the specified sales organization in the customer master data. Each customer can be assigned to multiple sales organizations, and if the specific combination is not set up, this error will occur.
  Data Inconsistency: There may be inconsistencies in the data, such as changes made to the customer master data that have not been reflected in the sales organization settings.
  Configuration Issues: There may be configuration issues in the system that prevent the proper assignment of customers to sales organizations.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer is correctly assigned to the sales organization in question. If not, you may need to create or update the customer master data to include the correct sales organization.
  
  
  
  Update Customer-Sales Organization Assignment:
  
  If the customer is not assigned to the sales organization, you can create a new sales area for the customer using transaction code XD01 (create customer) or VD01 (create customer for sales area).
  Ensure that all necessary data (such as sales area, shipping conditions, payment terms, etc.) is filled out correctly.
  
  
  
  Check Configuration:
  
  If you have the necessary authorizations, check the configuration settings in the SAP system to ensure that the customer and sales organization relationships are set up correctly.
  You can do this through the SPRO transaction (SAP Reference IMG) and navigate to the relevant sections for customer and sales organization settings.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by your organization regarding customer and sales organization setup.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area)
  XD01 - Create Customer (General Data)
  VD01 - Create Customer (Sales Area)
  SPRO - Customizing Implementation Guide
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and modify customer master data.
  
  
  By following these steps, you should be able to resolve the error message FSH_MSG_CL_SEASONS169 and ensure that the customer and sales organization data is correctly aligned in your SAP system.