How To Fix FSH_MSG_CL_SEASONS168 - Customer &1 does not match with sales org. &2 and distr, channel &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SEASONS - Season Maintenance Messages Class

• Message number: 168

• Message text: Customer &1 does not match with sales org. &2 and distr, channel &3

What causes this issue?

The customer does not match to the respective sales organization and
distribution channel.

System Response

System does not allow assigning a customer to a sales area which is not
defined.

How to fix this error?

Assign another customer to the maintained sales area or adjust sales
area to maintained customer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SEASONS168 - Customer &1 does not match with sales org. &2 and distr, channel &3 ?

  The SAP error message FSH_MSG_CL_SEASONS168 indicates that there is a mismatch between the customer and the sales organization and distribution channel in the context of the SAP Fashion Management (FMS) module. This error typically arises when trying to process transactions related to sales orders, deliveries, or other sales-related activities.
  Cause:
  The error occurs due to one of the following reasons:
  
  Customer Master Data: The customer master data may not be correctly assigned to the specified sales organization and distribution channel. Each customer must be linked to a specific sales organization and distribution channel in the system.
  Sales Area Configuration: The sales area (which consists of sales organization, distribution channel, and division) for the customer may not be set up correctly in the system.
  Data Inconsistency: There may be inconsistencies in the data entered in the transaction compared to the master data.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer is correctly assigned to the sales organization and distribution channel specified in the error message.
  
  
  
  Maintain Sales Area:
  
  If the customer is not assigned to the correct sales area, you can create or modify the customer master data using transaction code XD01 (create) or XD02 (change).
  Ensure that the sales organization and distribution channel match the ones being used in the transaction.
  
  
  
  Review Sales Order/Transaction:
  
  Check the sales order or transaction that triggered the error. Ensure that the customer, sales organization, and distribution channel are correctly specified.
  If necessary, modify the sales order to use a valid customer that matches the sales area.
  
  
  
  Consult with Configuration Team:
  
  If you are unsure about the configuration or if the issue persists, consult with your SAP configuration team to ensure that the sales area settings are correctly configured in the system.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  XD01 - Create Customer (General Data)
  XD02 - Change Customer (General Data)
  
  
  
  Master Data Maintenance: Ensure that all relevant master data is maintained correctly, including customer, material, and pricing information.
  
  
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the error message FSH_MSG_CL_SEASONS168.