How To Fix FSBPR_BO017 - Only one standard telephone number is permitted for the contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBPR_BO - Messages for BO Business Partner Relationships

• Message number: 017

• Message text: Only one standard telephone number is permitted for the contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSBPR_BO017 - Only one standard telephone number is permitted for the contact person ?

  The SAP error message FSBPR_BO017, which states "Only one standard telephone number is permitted for the contact person," typically occurs when you are trying to assign multiple standard telephone numbers to a contact person in the SAP system. This restriction is in place to ensure that each contact person has a unique standard telephone number associated with them.
  Cause:
  The error is triggered when:
  
  You attempt to enter more than one standard telephone number for a contact person in the relevant SAP transaction or module.
  The system is configured to allow only one standard telephone number for each contact person.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Existing Entries: Review the contact person details to see if there is already a standard telephone number assigned. If there is, you will need to either modify or remove it before adding a new one.
  
  
  Modify the Contact Person:
  
  Navigate to the relevant transaction (e.g., BP for Business Partner).
  Locate the contact person in question.
  If there is an existing standard telephone number, either delete it or change it to the new number you want to assign.
  
  
  
  Use Alternative Telephone Numbers: If you need to store multiple telephone numbers for the same contact person, consider using the "Additional Telephone Number" fields instead of the standard telephone number field. This allows you to keep multiple contact numbers without violating the system's constraints.
  
  
  Consult Documentation: If you are unsure about the fields and their purposes, refer to the SAP documentation or help files related to the specific module you are working with.
  
  
  System Configuration: If your business process requires multiple standard telephone numbers for a contact person, you may need to consult with your SAP administrator or technical team to discuss potential configuration changes. However, this may not be advisable as it could lead to inconsistencies in data management.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for specific issues.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify contact person details in the system.
  Training and Documentation: If you frequently encounter this error, consider training sessions or reviewing documentation on managing contact persons in SAP to better understand the system's limitations and best practices.
  
  By following these steps, you should be able to resolve the FSBPR_BO017 error and manage contact person telephone numbers effectively in SAP.