How To Fix FSBPR_BO019 - Only one standard e-mail address is permitted for the contact person

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBPR_BO - Messages for BO Business Partner Relationships

• Message number: 019

• Message text: Only one standard e-mail address is permitted for the contact person

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBPR_BO019 - Only one standard e-mail address is permitted for the contact person ?

  The SAP error message FSBPR_BO019 indicates that there is an issue with the email address configuration for a contact person in the system. Specifically, it states that only one standard email address is permitted for the contact person. This error typically arises when there are multiple email addresses assigned to a contact person, which is not allowed in the context of the operation you are trying to perform.
  Cause:
  
  Multiple Email Addresses: The primary cause of this error is that the contact person has more than one email address marked as "standard" in the system.
  Data Entry Error: During data entry, it is possible that multiple email addresses were inadvertently set as standard.
  Configuration Issue: There may be a configuration issue in the system that allows for multiple standard email addresses to be entered.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Contact Person Data:
  
  Navigate to the contact person record in SAP.
  Review the email addresses associated with the contact person.
  
  
  
  Identify Standard Email Address:
  
  Determine which email address should be the standard one.
  Ensure that only one email address is marked as standard.
  
  
  
  Remove Additional Standard Email Addresses:
  
  If there are multiple email addresses marked as standard, change the status of the additional email addresses to non-standard.
  Save the changes.
  
  
  
  Test the Changes:
  
  After making the adjustments, try to perform the operation again that previously triggered the error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or specific module documentation for more details on managing contact person data.
  Transaction Codes: You may need to use specific transaction codes (like BP for Business Partner) to access and modify contact person details.
  User Roles and Permissions: Ensure that you have the necessary permissions to edit contact person data in the system.
  Consult with SAP Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  By following these steps, you should be able to resolve the FSBPR_BO019 error and ensure that your contact person records are correctly configured.