How To Fix FSBP_CRM_OUTBOUND021 - Enter a business partner number

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_OUTBOUND -

• Message number: 021

• Message text: Enter a business partner number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_OUTBOUND021 - Enter a business partner number ?

  The SAP error message FSBP_CRM_OUTBOUND021 typically indicates that a business partner number is required but has not been provided in the context of a CRM outbound process. This error often occurs in scenarios where a business partner is needed for transactions, such as when creating or processing sales orders, service requests, or other CRM-related activities.
  Cause:
  
  Missing Business Partner Number: The most common cause of this error is that the business partner number field is empty or not filled in the relevant transaction or process.
  Incorrect Configuration: There may be issues with the configuration of the CRM system or the integration with other modules (like ERP).
  Data Transfer Issues: If data is being transferred from one system to another (e.g., from ERP to CRM), the business partner number may not be included in the data transfer.
  
  Solution:
  
  Enter a Business Partner Number: The immediate solution is to ensure that a valid business partner number is entered in the relevant field. Check the transaction or screen where the error occurred and input the required business partner number.
  Check Configuration: Review the configuration settings in the CRM system to ensure that business partner settings are correctly defined. This includes checking the integration settings if applicable.
  Data Validation: If the error occurs during data transfer, validate the data being sent to ensure that the business partner number is included and correctly formatted.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the transaction or process you are working with.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Business Partner Concept: In SAP, a business partner can represent a customer, vendor, or other entities. Understanding how business partners are managed in your SAP system is crucial.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing business partners, such as BP (Business Partner) for creating or editing business partner records.
  Integration Scenarios: If your organization uses multiple SAP systems (like SAP S/4HANA and SAP CRM), ensure that the integration points are correctly set up to avoid data inconsistencies.
  
  By addressing the missing business partner number and ensuring proper configuration and data handling, you should be able to resolve the error message FSBP_CRM_OUTBOUND021.