How To Fix FSBP_CRM_OUTBOUND020 - Enter an ID type and an ID number

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_OUTBOUND -

• Message number: 020

• Message text: Enter an ID type and an ID number

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_OUTBOUND020 - Enter an ID type and an ID number ?

  The SAP error message FSBP_CRM_OUTBOUND020 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the identification of a business partner or customer during an outbound process. This error indicates that the system requires both an ID type and an ID number to proceed, but one or both of these fields are missing or incorrectly filled.
  Cause:
  
  Missing ID Type or ID Number: The most common cause is that either the ID type (e.g., customer number, vendor number) or the ID number itself is not provided in the relevant transaction or data entry screen.
  Incorrect Configuration: There may be configuration issues in the system that prevent the correct identification of business partners.
  Data Inconsistency: The data being processed may not be consistent with the expected formats or values, leading to the system not recognizing the ID type or number.
  User Input Error: The user may have inadvertently left the fields blank or entered invalid data.
  
  Solution:
  
  Check Input Fields: Ensure that both the ID type and ID number fields are filled out correctly. Verify that the values entered are valid and correspond to existing business partners in the system.
  Review Configuration: If the issue persists, check the configuration settings related to business partner identification in the SAP system. Ensure that the ID types are correctly defined and mapped.
  Data Validation: Validate the data being processed to ensure it meets the required formats and standards. This may involve checking for leading/trailing spaces or incorrect characters.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on the ID types and numbers required for the transaction you are attempting.
  Error Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with the transaction codes related to business partner management in SAP CRM, as they may provide additional insights into the error.
  User Training: Ensure that users are trained on the correct procedures for entering business partner information to minimize input errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.