How To Fix FSBP_CRM_OUTBOUND010 - Internal error: Could not find ContactPerson address data for BUT052 (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: FSBP_CRM_OUTBOUND -

• Message number: 010

• Message text: Internal error: Could not find ContactPerson address data for BUT052 (&1)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FSBP_CRM_OUTBOUND010 - Internal error: Could not find ContactPerson address data for BUT052 (&1) ?

  The SAP error message FSBP_CRM_OUTBOUND010 indicates that there is an internal error related to the inability to find address data for a contact person in the Business Partner (BP) master data. This error typically occurs in the context of CRM (Customer Relationship Management) when trying to process or synchronize data related to business partners.
  Cause:
  
  Missing Address Data: The most common cause of this error is that the address data for the specified contact person (identified by the Business Partner number, represented as BUT052) is missing or incomplete in the system.
  Data Inconsistency: There may be inconsistencies in the data stored in the database, such as a mismatch between the Business Partner and its associated address data.
  Configuration Issues: There could be configuration issues in the CRM system that prevent the proper retrieval of address data.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the address data for the specified contact person.
  
  Solution:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner) and search for the Business Partner number mentioned in the error message.
  Verify that the contact person has valid address data associated with it. If the address is missing, you will need to create or update the address information.
  
  
  
  Data Consistency Check:
  
  Use transaction codes like SE16 or SE11 to check the relevant database tables (e.g., BUT052, ADR6, ADR12) for the existence of address data for the contact person.
  Ensure that the data is consistent and correctly linked.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the CRM system related to Business Partner and address management. Ensure that all necessary settings are correctly configured.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and manage Business Partner data. This can be checked in the user roles and authorizations.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the error is occurring. This may require the assistance of a technical consultant or developer.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: BP (Business Partner), SE16 (Data Browser), SE11 (Data Dictionary).
  Tables: BUT052 (Business Partner: Address Data), ADR6 (Address: Email Addresses), ADR12 (Address: Telephone Numbers).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message FSBP_CRM_OUTBOUND010.