How To Fix FR370 - Key for access to the dunning data is incomplete

FR370 - Overview

• Message type: E = Error

• Message class: FR - Messages for FI Reporting

• Message number: 370

• Message text: Key for access to the dunning data is incomplete

What causes this issue?

You have attempted to access dunning master data. Access was carried
out with the following key:
Company code: &V1&
Customer: &V2&

System Response

Abnormal termination of processing since the key is incomplete. The
company code and/or the customer number is missing. However, the key
should be completed during this access.

How to fix this error?

Contact the person responsible for the support of this program in your
company.

Error message extract from SAP system. Copyright SAP SE.

FR370 - Details

• The SAP error message FR370, which states "Key for access to the dunning data is incomplete," typically occurs in the context of dunning processes in SAP Financial Accounting (FI). This error indicates that the system is unable to find the necessary dunning data because the key fields required for accessing that data are not fully populated or are missing.
  Causes:
  
  Missing Key Fields: The dunning data access key may require certain fields (like customer number, company code, dunning area, etc.) to be filled in, and if any of these fields are incomplete, the error will occur.
  Incorrect Configuration: The dunning procedure may not be correctly configured, leading to incomplete keys being generated.
  Data Inconsistencies: There may be inconsistencies in the master data or dunning data that prevent the system from accessing the required information.
  Custom Developments: If there are custom programs or enhancements in place, they might not be handling the dunning data correctly.
  
  Solutions:
  
  Check Key