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Message type: E = Error
Message class: FQ - Payment Requests and Payment Program
Message number: 764
Message text: Overall amount is larger than amount & & in reference document
The overall amount of the remission or waiver is smaller than the
overall amount &V1& &V2& of the document to which the request refers.
You cannot save the remission/waiver.
Check your entries.
Error message extract from SAP system. Copyright SAP SE.
FQ764
- Overall amount is larger than amount & & in reference document ?The SAP error message FQ764 indicates that there is a discrepancy in the amounts being processed in a financial transaction, specifically that the overall amount exceeds the amount specified in the reference document. This error typically occurs in the context of financial accounting and can be related to various transactions, such as invoice processing, payment processing, or document postings.
Cause:
- Data Entry Error: The most common cause is a manual entry error where the amount entered in the transaction exceeds the amount allowed or specified in the reference document.
- Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business rules or requirements, leading to discrepancies.
- Document Reference Issues: The reference document may have been modified or deleted, or there may be inconsistencies in the document flow.
- Currency Conversion Issues: If the transaction involves multiple currencies, discrepancies can arise from incorrect exchange rates or currency conversions.
Solution:
- Verify Amounts: Check the amounts entered in the transaction against the amounts in the reference document. Ensure that the overall amount does not exceed the allowed amount.
- Review Reference Document: Look at the reference document to ensure it is correct and has not been altered or deleted. Make sure that the amounts are accurate and reflect the intended transaction.
- Check Configuration: Review the configuration settings in the SAP system related to financial transactions to ensure they are set up correctly.
- Currency Settings: If applicable, verify the currency settings and exchange rates to ensure they are correct and consistent.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related transactions.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the FQ764 error and implement a solution to resolve it.
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