How To Fix FQ733 - Simultaneous entry of a vendor and a customer is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 733

• Message text: Simultaneous entry of a vendor and a customer is not possible

What causes this issue?

The overall amount of the deduction in local currency is more than the
overall amount &V1& &V2& for document &V3&, which is referenced in the
request. This may be because you have already posted waivers,
remissions, or deductions for this document.

System Response

You cannot save the deduction.

How to fix this error?

Save your input.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ733 - Simultaneous entry of a vendor and a customer is not possible ?

  The SAP error message FQ733, which states "Simultaneous entry of a vendor and a customer is not possible," typically occurs when you are trying to create or modify a master record in SAP that is set up as both a vendor and a customer. This situation is not allowed in SAP because it can lead to confusion in financial transactions and reporting.
  Cause:
  
  Master Data Configuration: The error usually arises when you attempt to create or change a business partner or master data record that is already defined as both a vendor and a customer in the system.
  Data Entry: You may be trying to enter a transaction that involves both vendor and customer roles simultaneously, which is not permitted.
  System Settings: The configuration settings in the SAP system may restrict the simultaneous use of vendor and customer roles for the same entity.
  
  Solution:
  
  Check Master Data: Verify if the business partner or master record you are trying to create or modify is already defined as both a vendor and a customer. You can do this by checking the relevant master data in the SAP system.
  Separate Records: If you need to maintain both vendor and customer relationships, consider creating separate master records for the vendor and customer. This means you will have one record for vendor transactions and another for customer transactions.
  Use Business Partner Approach: If you are using the Business Partner (BP) approach in SAP S/4HANA, ensure that the roles are correctly assigned. You can manage the roles in the Business Partner transaction (BP).
  Consult Configuration: If you are an administrator or have access to configuration settings, check the settings in the Financial Accounting (FI) module to ensure that the system is configured correctly for your business processes.
  Error Handling: If you encounter this error during a specific transaction, review the transaction details and ensure that you are not inadvertently trying to process a transaction that involves both roles.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently updates its knowledge base with solutions for common issues.
  Documentation: Refer to SAP documentation for guidance on managing vendor and customer master data, especially if you are using the Business Partner model.
  User Training: Ensure that users are trained on the correct procedures for entering vendor and customer data to avoid this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP FI or master data management.