How To Fix FQ612 - Assign account to a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 612

• Message text: Assign account to a customer

What causes this issue?

In the company code group used for this request, it was defined in
Customizing that the revenue type is checked against the account group
'Customer'.
It is not therefore possible to specify a <LS>vendor</> as an account
assignment.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ612 - Assign account to a customer ?

  The SAP error message FQ612, which states "Assign account to a customer," typically occurs in the context of financial transactions where a customer account is not properly linked to a specific general ledger (G/L) account. This can happen in various scenarios, such as when creating a customer master record or processing transactions related to customer accounts.
  Cause:
  
  Missing Account Assignment: The customer master record does not have a corresponding G/L account assigned for the relevant company code or account type.
  Configuration Issues: The configuration settings in the Financial Accounting (FI) module may not be set up correctly, leading to missing links between customer accounts and G/L accounts.
  Data Entry Errors: There may be errors in data entry when creating or updating customer records, leading to incomplete information.
  
  Solution:
  
  
  Assign G/L Account to Customer:
  
  Go to the transaction code FD02 (Change Customer) or FD01 (Create Customer).
  Enter the customer number and company code.
  Navigate to the Control Data or Payment Transactions tab.
  Ensure that the appropriate G/L account is assigned in the relevant fields (e.g., "Recon Account").
  Save the changes.
  
  
  
  Check Configuration:
  
  Use transaction code OB40 to check the configuration for account determination.
  Ensure that the account determination settings for customer accounts are correctly configured in the system.
  
  
  
  Review Customer Master Data:
  
  Verify that all required fields in the customer master data are filled out correctly.
  Ensure that the customer is assigned to the correct account group, which may have specific settings for G/L account assignments.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP FI consultant for specific configuration settings related to customer accounts and G/L accounts.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and OB40 (Account Determination).
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to make changes to customer master data and account assignments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the FI module for further assistance.