How To Fix FQ336 - Selected bank details for customer &1 are not valid


FQ336 - Overview

  • Message type: E = Error

  • Message class: FQ - Payment Requests and Payment Program

  • Message number: 336

  • Message text: Selected bank details for customer &1 are not valid

  • Show details Hide details
  • What causes this issue?

    The bank details were copied from the template document. Checking of
    bank details from the template was activated.
    You want to use bank details for a customer for payment, but these bank
    details are not in the customer master record or are no longer valid.

    System Response

    The request cannot be saved.

    How to fix this error?

    If the bank details do not currently exist in the master record but are
    to be retained, you can confirm this by accessing the payer data (Ctrl +
    F10) or by deriving valid bank details by entering the customer again.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FQ336 - Selected bank details for customer &1 are not valid ?
    The SAP error message FQ336 indicates that the selected bank details for a customer (identified by the customer number &1) are not valid. This error typically arises during financial transactions, such as when processing payments or creating invoices, where valid bank details are required.
    Causes:
    
    Invalid Bank Details: The bank account information associated with the customer may be incorrect or incomplete. This could include wrong account numbers, invalid bank codes, or missing information.
    Inactive Bank Account: The bank account may have been marked as inactive or deleted in the system.
    Customer Master Data Issues: The customer master data may not be properly maintained, leading to inconsistencies in the bank details.
    Bank Account Not Assigned: The bank account may not be assigned to the customer in the relevant company code or may not be linked to the correct payment method.
    Authorization Issues: The user may not have the necessary permissions to access or modify the bank details.
    
    Solutions:
    
    Verify

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