How To Fix FQ338 - Selected bank details for payer &1 are not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 338

• Message text: Selected bank details for payer &1 are not valid

What causes this issue?

The bank details were copied from the template document. Checking of
bank details from the template was activated.
You want to use bank details for a payer for payment, but these bank
details are not in the payer's customer master record or are no longer
valid.

System Response

The request cannot be saved.

How to fix this error?

If the bank details do not currently exist in the master record but are
to be retained, you can confirm this by accessing the payer data (Ctrl +
F10) or by deriving valid bank details by entering the payer again.
If the payer is no longer valid, enter a new valid payer or delete the
payer if there is no alternative payer in the customer master record.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ338 - Selected bank details for payer &1 are not valid ?

  The SAP error message FQ338, which states "Selected bank details for payer &1 are not valid," typically occurs in the context of financial transactions, particularly when dealing with payment processing or vendor/customer master data. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Bank Details: The bank details associated with the payer (customer or vendor) are either missing, incorrect, or not properly configured in the system.
  Bank Account Status: The bank account may be inactive or blocked, preventing any transactions from being processed.
  Data Inconsistency: There may be inconsistencies in the master data, such as mismatched bank account numbers or incorrect bank keys.
  Country-Specific Requirements: Certain countries have specific requirements for bank details that may not be met.
  Missing Authorization: The user may not have the necessary permissions to access or modify the bank details.
  
  Solution:
  
  
  Check Bank Details: 
  
  Navigate to the customer or vendor master data (transaction codes such as FD03 for customers or FK03 for vendors).
  Verify that the bank details (bank account number, bank key, etc.) are correctly entered and active.
  
  
  
  Update Bank Information:
  
  If the bank details are incorrect or missing, update them using the appropriate transaction code (e.g., FD02 for customers or FK02 for vendors).
  Ensure that the bank account is valid and corresponds to the correct bank.
  
  
  
  Check Account Status:
  
  Ensure that the bank account is not blocked or inactive. You can check this in the bank master data.
  
  
  
  Review Country-Specific Settings:
  
  If applicable, check if there are any country-specific settings or requirements that need to be fulfilled for the bank details.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to view and edit bank details. This may require coordination with your SAP security team.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for any specific configurations or settings related to bank details in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD03, FK03, FD02, FK02, and FI12 (for bank master data).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the FQ338 error message in SAP.