How To Fix FQ162 - Delete line &: Amounts were set to zero

SAP Error Message - Details

• Message type: E = Error

• Message class: FQ - Payment Requests and Payment Program

• Message number: 162

• Message text: Delete line &: Amounts were set to zero

What causes this issue?

You want to delete line item &V1&.
Items such as this which are already stored in the database are not
deleted physically. Instead all documents are set to zero.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FQ162 - Delete line &: Amounts were set to zero ?

  The SAP error message FQ162 ("Delete line &: Amounts were set to zero") typically occurs in the context of financial transactions, particularly when dealing with document entries in the SAP system. This error indicates that a line item in a financial document has been set to zero, which may not be allowed based on the configuration or the business rules in place.
  Cause:
  
  
  Zero Amounts: The most common cause of this error is that the system has detected that the amounts for a line item have been set to zero. This can happen if a user attempts to delete or modify a line item in a financial document, but the system does not allow it because the line item is already zero or the configuration does not permit zero amounts.
  
  
  Configuration Settings: The configuration settings in the SAP system may not allow for line items with zero amounts. This is often set in the financial accounting (FI) or controlling (CO) modules.
  
  
  Document Type Restrictions: Certain document types may have restrictions that prevent the posting of line items with zero amounts.
  
  
  Solution:
  
  
  Check Line Item Amounts: Review the line items in the document to ensure that they have valid amounts. If a line item is not needed, consider deleting the entire line rather than setting it to zero.
  
  
  Adjust Configuration: If the business process allows for zero amounts, you may need to adjust the configuration settings in the SAP system. This may involve working with your SAP FI/CO configuration team to allow zero amounts for specific document types or line items.
  
  
  Review Document Type Settings: Check the settings for the document type being used to ensure that it allows for the processing of line items with zero amounts.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  User Training: Ensure that users are trained on the correct procedures for handling line items in financial documents to avoid inadvertently setting amounts to zero.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger Account Document), F-02 (General Posting), or others that may be relevant to the financial document you are working with.
  SAP Documentation: Review SAP documentation related to financial postings and error handling for more detailed guidance.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and business processes.
  
  By addressing the root cause of the error and ensuring that the configuration aligns with your business needs, you should be able to resolve the FQ162 error effectively.