How To Fix FP162 - Error in workflow Customizing of payment release

SAP Error Message - Details

• Message type: E = Error

• Message class: FP - Invoice Parking

• Message number: 162

• Message text: Error in workflow Customizing of payment release

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

What causes this issue?

The system could not determine a subworkflow for the payment release.
Check the workflow Customizing for the payment release, in particular
the settings for transaction <DS:TRAN.OBWE>OBWE</> and the preceeding
settings.
The message is output from the method SUBWFDETERMINE of the
<DS:TRAN.SWO1>BOR </> object BSEG.

System Response

The workflow was started, but the system could not create an executable
dialog workitem for the line item payment release. However, you cannot
release the document directly, it must be released in the workflow. A
subworkflow for the payment release must be determined in the sample
workflow WS00400012; the clerks are determined in role 00400125.
Role 00400125 is based on the function module PR_WF_ACTOR1_DET.

How to fix this error?

Change the payment release Customizing in Accounts Payable/Accounts
Receivable Accounting. SAP delivers a sample subworkflow for payment
release, WS00400011.

Procedure for System Administrators

Restart the incorrect workflow (transaction <DS:TRAN.SWPR>SWPR</>) once
you have maintained the Customizing for the payment release.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FP162 - Error in workflow Customizing of payment release ?

  The SAP error message FP162, which states "Error in workflow Customizing of payment release," typically occurs in the context of the SAP Financials module, particularly when dealing with payment processing and workflow configurations. This error indicates that there is an issue with the workflow settings related to the payment release process.
  Causes of FP162 Error
  
  Missing Workflow Configuration: The workflow for payment release may not be properly configured or activated in the system.
  Incorrect Workflow Template: The workflow template assigned for payment release might be incorrect or not defined.
  Authorization Issues: Users may not have the necessary authorizations to execute the payment release workflow.
  Inconsistent Workflow Settings: There may be inconsistencies in the workflow settings or parameters that are required for the payment release process.
  Transport Issues: If the workflow was transported from another system, there may be missing components or settings.
  
  Solutions to FP162 Error
  
  
  Check Workflow Configuration:
  
  Go to the transaction code SWDD (Workflow Builder) and verify the workflow configuration for payment release.
  Ensure that the workflow is correctly defined and activated.
  
  
  
  Review Workflow Template:
  
  Check the workflow template assigned to the payment release process. Ensure that it is the correct one and that it is properly configured.
  
  
  
  Verify Authorizations:
  
  Ensure that the user executing the payment release has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  
  
  
  Check Workflow Settings:
  
  Review the workflow settings in the customizing transaction SPRO under Financial Accounting (FI) > Accounts Payable > Payment Transactions > Payment Release > Define Workflow for Payment Release.
  Ensure that all required parameters are set correctly.
  
  
  
  Transport Issues:
  
  If the workflow was recently transported, check if all necessary objects were included in the transport request. You may need to re-transport or manually adjust settings.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the workflow to identify the exact point of failure. This may require technical expertise.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SPRO: Customizing Implementation Guide
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on workflow configuration and payment release processes.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem continues after trying the above solutions, it may be beneficial to involve your SAP Basis or technical team for further investigation.