How To Fix FN065 - No customer found for this selection

SAP Error Message - Details

• Message type: E = Error

• Message class: FN - BAPI Messages

• Message number: 065

• Message text: No customer found for this selection

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FN065 - No customer found for this selection ?

  The SAP error message FN065 ("No customer found for this selection") typically occurs in the context of financial transactions, particularly when dealing with customer accounts in the SAP system. This error indicates that the system could not find a customer record that matches the criteria specified in the transaction or report you are trying to execute.
  Causes:
  
  Incorrect Selection Criteria: The selection criteria used in the transaction may not match any existing customer records. This could be due to incorrect customer numbers, names, or other identifiers.
  Customer Master Data Issues: The customer master data may not be properly maintained. This could include missing entries, incorrect status (e.g., inactive), or the customer not being created in the system.
  Authorization Issues: The user may not have the necessary authorizations to view certain customer records, leading to the perception that no records exist.
  Data Synchronization Issues: If the system is integrated with other systems (like CRM or third-party applications), there may be synchronization issues that prevent customer data from being updated correctly.
  Company Code or Sales Area: The customer may not be assigned to the specific company code or sales area that you are trying to access.
  
  Solutions:
  
  Check Selection Criteria: Review the selection criteria you are using in the transaction. Ensure that you are entering the correct customer number or other identifiers.
  Verify Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer exists in the system and is active.
  Review Authorizations: Ensure that you have the necessary authorizations to access the customer data. You may need to contact your SAP security team for assistance.
  Check Company Code and Sales Area: Make sure that the customer is assigned to the correct company code and sales area. You can check this in the customer master data.
  Data Synchronization: If applicable, check for any data synchronization issues with other systems. Ensure that the customer data is up to date across all integrated systems.
  Consult with IT Support: If the issue persists, consult with your IT support team or SAP Basis team to investigate any underlying system issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE16N (to view table data), and FBL5N (to view customer line items).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files for more detailed information on customer master data management and troubleshooting.
  
  By following these steps, you should be able to identify the cause of the FN065 error and implement a solution to resolve it.