How To Fix FMLGD712 - No open items exist for company code &1/customer &2

FMLGD712 - Overview

• Message type: E = Error

• Message class: FMLGD -

• Message number: 712

• Message text: No open items exist for company code &1/customer &2

What causes this issue?

You want to clear open items with a customer bank credit memo. However,
no open items exist for customer &V2& in company code &V1&. A clearing
of the received payment on open items cannot take place.

System Response

If no setting exists for this event (message 712) in the Customizing for
error events the system cannot execute the posting automatically.
Otherwise the system executes the posting in accordance with the setting
for message 712.

How to fix this error?

You should define posting type 01 (customer down payment) for the
handling of this error event. This enables you to update the payment
automatically without clearing the open items.
If such customer down payments should be posted on the customer already
determined, you must define an account assignment profile for the
handling of this error event for which neither a customer or a company
code is specified. Note that an account assignment profile in which
neither a customer nor a company code is specified can only be used for
error events 712 and 713.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FMLGD712 - Details

• The SAP error message FMLGD712 indicates that there are no open items for the specified company code and customer. This error typically occurs when you are trying to perform a transaction that requires open items to be present, such as clearing or processing payments, but the system cannot find any relevant open items for the specified customer in the given company code.
  
  Cause:
  
  
  No Open Items: The most straightforward cause is that there are indeed no open items for the specified customer in the specified company code. This could be due to:
  
  All invoices have been paid.
  Invoices have been cleared or settled.
  The customer has no outstanding balances.
  
  
  
  Incorrect Company Code or Customer: The company code or customer number entered may be incorrect, leading to the system not finding any open items.
  
  
  Data Synchronization Issues: There may be a delay or issue in data synchronization, especially in systems that integrate with other applications or databases.
  
  
  Document Deletion: