How To Fix FKKINV480 - Reversal of billing documents with origin process &1 not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 480

• Message text: Reversal of billing documents with origin process &1 not allowed

What causes this issue?

Your system settings do not allow the reversal of billing documents with
origin process &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To reverse the billing documents with origin process &V1&, change your
basic settings for reversing billing documents.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV480 - Reversal of billing documents with origin process &1 not allowed ?

  The SAP error message FKKINV480 indicates that a reversal of billing documents is not allowed for a specific origin process. This error typically occurs in the context of the SAP Convergent Charging or Contract Accounts Receivable and Payable (FI-CA) modules when attempting to reverse a billing document that is linked to a specific process that does not permit reversals.
  Cause:
  The error can be caused by several factors:
  
  Origin Process Restrictions: The billing document you are trying to reverse is associated with an origin process that has restrictions on reversals. This could be due to business rules or configurations that prevent certain types of documents from being reversed.
  Document Status: The status of the billing document may not allow for a reversal. For example, if the document has already been cleared or settled, it may not be eligible for reversal.
  Configuration Settings: The system configuration may have been set up to restrict reversals for certain types of billing documents or processes.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Document Status: Verify the status of the billing document you are trying to reverse. Ensure that it is in a state that allows for reversal.
  Review Origin Process: Identify the origin process associated with the billing document. Check if there are specific rules or configurations that prevent reversals for this process.
  Consult Configuration: Review the configuration settings in the SAP system related to billing document reversals. This may involve checking the settings in the Customizing (SPRO) for the FI-CA module.
  Use Alternative Methods: If the reversal is not allowed, consider using alternative methods to correct the billing, such as creating a credit memo or adjusting the billing document instead of a direct reversal.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide specific guidance based on your system configuration and the nature of the error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKINV (for billing documents) and FBL5N (for account statements) that may help in managing billing documents.
  SAP Notes: Search for SAP Notes related to FKKINV480 for any patches or updates that may address known issues with this error.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.