How To Fix FKKINV478 - Inv.doc. &1 for billing doc. &2 archived, billing reversal not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 478

• Message text: Inv.doc. &1 for billing doc. &2 archived, billing reversal not possible

What causes this issue?

Your system settings do not allow the reversal of billing documents with
origin process &V3&, if the invoicing document used for invoicing the
billing document was already archived.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to reverse the billing document anyway, change your
<ZK>Basic Settings for Billing Reversal</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV478 - Inv.doc. &1 for billing doc. &2 archived, billing reversal not possible ?

  The SAP error message FKKINV478 indicates that a billing document has been archived, and as a result, a billing reversal is not possible. This error typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when trying to reverse a billing document that has already been archived.
  Cause:
  
  Archiving: The billing document referenced in the error message has been archived. Archiving is a process in SAP that moves data from the database to an archive to improve performance and manage data volume.
  Reversal Attempt: The system does not allow reversals of documents that have been archived, as the necessary data is no longer available in the active database.
  
  Solution:
  
  Check Archiving Status: Verify if the billing document is indeed archived. You can do this by checking the archiving logs or using transaction codes like SARA (Archive Administration) to see the status of the document.
  Restore Document: If a reversal is necessary, you may need to restore the archived document. This can be done using the transaction SARA, but it requires appropriate authorizations and should be done with caution.
  Manual Adjustment: If restoring the document is not feasible, consider making a manual adjustment or correction in the system to account for the reversal. This may involve creating a new billing document or adjusting the financial records directly.
  Consult Documentation: Review SAP documentation or consult with your SAP Basis or FI-CA team for specific procedures related to archiving and document restoration.
  
  Related Information:
  
  Archiving Process: Understand the archiving process in SAP, including how and when documents are archived, and the implications for document management.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving), SARI (for restoring), and others related to billing and invoicing.
  User Authorizations: Ensure that you have the necessary authorizations to perform archiving and restoration tasks.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error message.
  
  If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with SAP support for more tailored guidance.