How To Fix FKKINV373 - Clarification case &1, category &4 exists for source document &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 373

• Message text: Clarification case &1, category &4 exists for source document &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV373 - Clarification case &1, category &4 exists for source document &1 &2 ?

  The SAP error message FKKINV373 indicates that there is a clarification case associated with a source document in the context of contract accounts receivable and payable (FI-CA). This error typically arises when you attempt to process an invoice or a related document that has an existing clarification case, which needs to be resolved before further processing can occur.
  Cause:
  The error occurs due to the following reasons:
  
  Existing Clarification Case: There is already a clarification case linked to the source document (e.g., an invoice or payment) that needs to be addressed.
  Incomplete Processing: The clarification case may not have been fully processed or resolved, preventing further actions on the document.
  Document Locking: The document may be locked due to the ongoing clarification process, which restricts any modifications or further processing.
  
  Solution:
  To resolve the FKKINV373 error, you can follow these steps:
  
  
  Check Clarification Cases:
  
  Use transaction code FQ10 (or the relevant transaction for managing clarification cases) to view the existing clarification cases associated with the source document.
  Identify the clarification case linked to the document in question.
  
  
  
  Resolve the Clarification Case:
  
  Review the details of the clarification case and take the necessary actions to resolve it. This may involve correcting data, providing additional information, or making adjustments as required.
  Once the clarification case is resolved, ensure that it is closed properly.
  
  
  
  Reprocess the Document:
  
  After resolving the clarification case, attempt to reprocess the original document (invoice, payment, etc.) that triggered the error.
  
  
  
  Consult Documentation:
  
  If you are unsure about the steps to resolve the clarification case, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  
  Check for System Notes:
  
  Sometimes, there may be specific notes or patches from SAP that address known issues related to this error. Check the SAP Support Portal for any relevant notes.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQ10 (for clarification cases), FBL5N (for customer line items), and FBL1N (for vendor line items) to navigate through related documents.
  User Roles: Ensure that you have the necessary authorizations to view and modify clarification cases and related documents.
  SAP Notes: Keep an eye on SAP Notes related to FI-CA and clarification cases for any updates or fixes that may be applicable to your version of SAP.
  
  By following these steps, you should be able to resolve the FKKINV373 error and continue with your processing in SAP.