How To Fix FKKINV374 - Unclarified clarification case &1, category &2 already exists

FKKINV374 - Overview

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 374

• Message text: Unclarified clarification case &1, category &2 already exists

Self-Explanatory Message

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FKKINV374 - Details

• The SAP error message FKKINV374 indicates that there is an unclarified clarification case that already exists for a specific category. This typically occurs in the context of the SAP Convergent Invoicing (CI) module, where the system is trying to create a new clarification case but finds that one already exists for the same category.
  
  Cause:
  
  
  Duplicate Clarification Case: The error arises when an attempt is made to create a clarification case that already exists for the same category. This can happen if:
  
  A user or process is trying to create a new clarification case without resolving the existing one.
  There is a system or process error that leads to the creation of multiple requests for the same clarification case.
  
  
  
  Incorrect Data Entry: Sometimes, incorrect or incomplete data entry can lead to the system not recognizing that a clarification case already exists.
  
  
  
  Solution:
  
  
  Check Existing Clarification Cases: 
  
  Navigate to the relevant transaction in SAP (e.g., FKKINV or similar)