How To Fix FKKINV366 - &1 clarification cases were closed automatically (completed)


FKKINV366 - Overview

  • Message type: E = Error

  • Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

  • Message number: 366

  • Message text: &1 clarification cases were closed automatically (completed)

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  • Self-Explanatory Message

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FKKINV366 - Details

  • The SAP error message FKKINV366 indicates that clarification cases related to billing documents have been automatically closed. This typically occurs in the context of contract accounts receivable and payable (FI-CA) when certain conditions are met, leading to the automatic closure of these cases.
    
    Cause: Automatic Closure Conditions: The system may automatically close clarification cases if the underlying issues have been resolved or if the related billing documents have been processed in a way that no further clarification is needed. Configuration Settings: The automatic closure can be influenced by specific configuration settings in the SAP system, such as the settings for clarification case processing. User Actions: If users have taken actions that resolve the issues prompting the clarification cases, such as correcting billing errors or adjusting account information, the system may close these cases automatically.
    Solution: Review Configuration: Check the configuration settings for clarification case processing in the SAP system. Ensure that the settings align with your

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