How To Fix FKKINV365 - No automatic clarification of clarification case &1 (category &2) poss.

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKINV - Invoicing in Contract Accounts Receivable and Payable

• Message number: 365

• Message text: No automatic clarification of clarification case &1 (category &2) poss.

What causes this issue?

There is a clarification case &V1& of clarification case category &V2&
that cannot be processed automatically.
The reason for this could be:
The clarification case was created manually.
The clarification reason does not allow automatic processing.
A user assigned the status 'source document/contract account not
invoiceable' to the clarification case.
There is still a situation that requires clarification.

System Response

The processing of the invoicing unit was ended prematurely.

How to fix this error?

You can run invoicing in dialog or clarify the clarification case
manually before invoicing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKINV365 - No automatic clarification of clarification case &1 (category &2) poss. ?

  The SAP error message FKKINV365 indicates that there is an issue with the automatic clarification of a clarification case in the SAP system. This error typically arises in the context of contract accounts receivable and payable (FI-CA) when the system is unable to automatically process a clarification case due to certain conditions not being met.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The system may not be properly configured to handle the specific category of the clarification case.
  Data Inconsistencies: There may be inconsistencies or missing data in the clarification case that prevent automatic processing.
  Manual Intervention Required: The case may require manual intervention due to its complexity or specific business rules that cannot be automated.
  Authorization Issues: The user may not have the necessary authorizations to process the clarification case automatically.
  
  Solution:
  To resolve the FKKINV365 error, consider the following steps:
  
  
  Check Configuration: Review the configuration settings for clarification cases in the SAP system. Ensure that the necessary settings for the specific category of the clarification case are in place.
  
  Transaction Code: SPRO (Customizing)
  Path: Financial Accounting (New) -> Contract Accounts Receivable and Payable -> Master Data -> Clarification Cases
  
  
  
  Review the Clarification Case: Examine the details of the clarification case that triggered the error. Look for any missing or inconsistent data that may need to be corrected.
  
  
  Manual Processing: If the case cannot be processed automatically, consider handling it manually. This may involve reviewing the case details and taking appropriate actions based on business rules.
  
  
  Check Authorizations: Ensure that the user attempting to process the clarification case has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional insights or updates that may address the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKINV (Invoice) and FKKCLAR (Clarification) for managing clarification cases.
  SAP Notes: Search for SAP Notes related to FKKINV365 for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the FKKINV365 error and implement a suitable solution.