How To Fix FKKEXC280 - No agent information available for payment &3 branch &1/&2

FKKEXC280 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 280

• Message text: No agent information available for payment &3 branch &1/&2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC280 - No agent information available for payment &3 branch &1/&2 ?

  The SAP error message FKKEXC280 ("No agent information available for payment &3 branch &1/&2") typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that the system cannot find the necessary agent information for processing a payment related to a specific branch.
  
  Cause:
  The error can be caused by several factors, including:
  
  Missing Agent Data: The agent information (such as the payment agent or responsible person) is not maintained in the system for the specified branch.
  Incorrect Configuration: The configuration settings for the payment processing may not be set up correctly, leading to the inability to find the agent.
  Branch-Specific Settings: The branch specified in the payment document may not have the required agent information configured.
  Data Inconsistency: There may be inconsistencies or missing data in the master data records related to the payment agent or branch.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Agent Configuration:
  
  Navigate to