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Message type: E = Error
Message class: FKKEXC - Message Class for External Payments
Message number: 282
Message text: Payment &3 of cash desk &1/&2 was added to reversal payment lot &4
Payment &v3& of cash desk &v1&/&v2& could not be reversed directly
again. For the reason, see the Monitor for External Cash Desk Services
(transaction <LS>FKKEXC_MONI</>).
Payment &v3& of cash desk &v1&/&v2& was included in the reversal payment
lot &V4&.
Post reversal payment lot &V4& and then clarify if necessary.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
FKKEXC282
- Payment &3 of cash desk &1/&2 was added to reversal payment lot &4 ?The SAP error message FKKEXC282 indicates that a payment has been added to a reversal payment lot. This typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
Cause:
The error message FKKEXC282 can occur due to several reasons:
- Incorrect Payment Processing: A payment that was supposed to be processed as a reversal is being incorrectly added to a payment lot.
- Configuration Issues: There may be configuration settings in the payment processing that are not aligned with the expected behavior of the system.
- Data Integrity Issues: There could be inconsistencies in the data related to the cash desk or payment lots, leading to this error.
- User Error: The user may have inadvertently attempted to process a payment in a manner that is not allowed by the system.
Solution:
To resolve the FKKEXC282 error, consider the following steps:
Review Payment Lot: Check the payment lot configuration and ensure that the payment being processed is appropriate for the lot. Ensure that the payment is not being incorrectly classified as a reversal.
Check Cash Desk Settings: Verify the settings for the cash desk involved in the transaction. Ensure that it is configured correctly to handle the types of payments being processed.
Analyze Payment Documents: Look into the payment documents associated with the cash desk and the reversal payment lot. Ensure that there are no discrepancies or issues with the documents.
Consult SAP Notes: Check the SAP Support Portal for any relevant notes or updates regarding this error message. There may be patches or updates that address known issues.
User Training: If user error is suspected, provide additional training or documentation to ensure that users understand the correct procedures for processing payments and reversals.
Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more detailed insights based on the specific configuration and data in your system.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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