How To Fix FKKEXC026 - Assignment of int./ext. ID for branch/agent &1 and cash desk &2 missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 026

• Message text: Assignment of int./ext. ID for branch/agent &1 and cash desk &2 missing

What causes this issue?

The assignment of the internal ID to the external ID is missing for the
following objects:
<DS:XEXTC_KK>Offline branch</> or
<DS:GLOS.446073555C85004CE10000000A155435>agent</>&V1&
Cash desk &V2&

System Response

Processing is terminated.

How to fix this error?

INCLUDE FICA_NA_CUST_EXT_CASH_DESK OBJECT DOKU ID TX
INCLUDE FICA_NA_INFOADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE FICA_NA_CUST_FPCJM_2 OBJECT DOKU ID TX
INCLUDE FICA_NA_CUST_FPCJM_EX_2 OBJECT DOKU ID TX
If you cannot trace the error back to one of the above prerequisites not
being met, enabling you to remove the error, enter a customer message.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC026 - Assignment of int./ext. ID for branch/agent &1 and cash desk &2 missing ?

  The SAP error message FKKEXC026 indicates that there is a missing assignment of an internal or external ID for a specific branch/agent and cash desk combination. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and billing processes.
  Cause:
  The error can arise due to several reasons:
  
  Missing Configuration: The internal or external ID for the specified branch/agent and cash desk has not been configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the branch/agent or cash desk, leading to the inability to find the required assignment.
  Incorrect Master Data: The master data for the branch/agent or cash desk may not be set up correctly, or the relevant entries may be missing.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the branch/agent and cash desk in the SAP system.
  Ensure that the internal and external IDs are correctly assigned to the relevant branch/agent and cash desk combination.
  
  
  
  Maintain Assignments:
  
  Use transaction code OBD2 (for branch/agent) and OBD3 (for cash desk) to maintain the necessary assignments.
  Ensure that the internal and external IDs are properly defined and linked to the respective entities.
  
  
  
  Review Master Data:
  
  Check the master data for the branch/agent and cash desk to ensure that all required fields are filled out correctly.
  If any entries are missing, create or update them as necessary.
  
  
  
  Test the Configuration:
  
  After making the necessary changes, perform a test transaction to verify that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on configuring branch/agent and cash desk assignments.
  
  
  
  Contact SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBD2, OBD3, and FKK1 (for managing contract accounts).
  SAP Notes: Check for any SAP Notes related to this error message for specific patches or updates that may address the issue.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration and master data.
  
  By following these steps, you should be able to resolve the FKKEXC026 error and ensure that the necessary assignments are in place for the branch/agent and cash desk.