How To Fix FKKEXC024 - Unable to save information for payment media of cash desk &1/&2

FKKEXC024 - Overview

• Message type: E = Error

• Message class: FKKEXC - Message Class for External Payments

• Message number: 024

• Message text: Unable to save information for payment media of cash desk &1/&2

What causes this issue?

The information for the payment media of cash desk &v1&/&v2& could not
be saved.

System Response

The XI message was invalidated. No payments were posted.

How to fix this error?

Correct the error and post the XI message again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKEXC024 - Unable to save information for payment media of cash desk &1/&2 ?

  The SAP error message FKKEXC024 indicates that the system is unable to save information for payment media related to a cash desk. This error typically occurs in the context of the Contract Accounts Receivable and Payable (FI-CA) module when there are issues with the payment media configuration or data.
  Causes:
  
  Missing Configuration: The payment media configuration for the cash desk may not be set up correctly.
  Data Inconsistencies: There may be inconsistencies or missing data in the payment media records.
  Authorization Issues: The user may not have the necessary authorizations to save payment media information.
  Technical Issues: There could be underlying technical issues, such as database locks or system errors.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the payment media configuration for the cash desk is correctly set up in the system. This includes checking the payment methods and ensuring they are properly assigned to the cash desk.
  Navigate to the configuration settings in SPRO (SAP Reference IMG) and ensure that