How To Fix FKKESCH037 - Check &1 has been voided, clarification case will be set to completed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKESCH - Messages for Check Escheatment

• Message number: 037

• Message text: Check &1 has been voided, clarification case will be set to completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKESCH037 - Check &1 has been voided, clarification case will be set to completed ?

  The SAP error message FKKESCH037 indicates that a check (or payment) has been voided, and as a result, the clarification case associated with that check will be marked as completed. This message typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which deals with financial transactions and customer accounts.
  Cause:
  
  Voided Check: The primary cause of this error message is that a check that was previously issued has been voided. This could happen for various reasons, such as a mistake in the payment amount, a lost check, or a request from the customer to cancel the payment.
  Clarification Case: The clarification case is a mechanism used in SAP to manage discrepancies or issues related to payments. When a check is voided, the system automatically updates the status of the clarification case to indicate that the issue has been resolved (i.e., completed).
  
  Solution:
  
  Review the Voided Check: Check the details of the voided check to understand why it was voided. This may involve looking at the payment history and any related documentation.
  Update Clarification Case: If necessary, update the clarification case to reflect the current status of the payment. Ensure that all relevant information is documented for future reference.
  Reissue Payment: If the voided check needs to be replaced, initiate the process to reissue the payment to the customer. This may involve creating a new check or processing an alternative payment method.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling voided checks and clarification cases to ensure compliance with procedures.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as:
  
  FPL9: For processing payments.
  FQEVENT: For managing clarification cases.
  
  
  User Roles: Ensure that you have the appropriate permissions to view and manage checks and clarification cases in the system.
  Training: If you are unfamiliar with handling such cases, consider seeking training or guidance from a more experienced colleague or SAP consultant.
  
  By following these steps, you should be able to address the issue related to the FKKESCH037 error message effectively.