How To Fix FKKESCH038 - Check &1 is locked, clarification case will be set to completed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKESCH - Messages for Check Escheatment

• Message number: 038

• Message text: Check &1 is locked, clarification case will be set to completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKESCH038 - Check &1 is locked, clarification case will be set to completed ?

  The SAP error message FKKESCH038 indicates that a check (payment) is locked, and as a result, the clarification case associated with it will be set to completed. This error typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
  Cause:
  
  
  Locked Check: The check referenced in the error message is currently locked, which means it cannot be processed further. This could happen due to various reasons, such as:
  
  The check is being processed by another user or transaction.
  The check is in a state that requires manual intervention or approval.
  There may be a system or database lock due to a transaction that is still in progress.
  
  
  
  Clarification Case: The clarification case is a mechanism used in SAP to manage discrepancies or issues related to payments. If the check is locked, the system cannot proceed with the clarification process, leading to the completion of the case without resolving the underlying issue.
  
  
  Solution:
  
  
  Unlock the Check: Investigate why the check is locked. You can do this by:
  
  Checking if another user is currently processing the check.
  Reviewing transaction logs or system messages to identify any ongoing processes that might be locking the check.
  If necessary, contact your SAP administrator to unlock the check if it is stuck due to a system issue.
  
  
  
  Review Clarification Case: After unlocking the check, revisit the clarification case to ensure that it can be processed correctly. You may need to re-open or re-evaluate the case based on the current status of the check.
  
  
  System Monitoring: Implement monitoring to ensure that checks do not remain locked for extended periods. This can help prevent similar issues in the future.
  
  
  User Training: Ensure that users are trained on the proper handling of checks and clarification cases to minimize the chances of locks occurring.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as:
  
  FPL9: Display Payment Lot
  FPL1: Create Payment Lot
  FPL2: Change Payment Lot
  FQEVENT: Event Management for FI-CA
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases updates and patches that may address specific issues or provide additional guidance.
  
  
  Documentation: Review SAP documentation for the FI-CA module to understand the processes involved in handling checks and clarification cases.
  
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.