How To Fix FKKCOLL065 - &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 065

• Message text: &1

What causes this issue?

The uncollectible amount can only be posted if you set the input
parameter <ZK>Write Off Items Directly</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL065 - &1 ?

  The SAP error message FKKCOLL065 typically relates to issues in the contract accounts receivable and payable (FI-CA) module, specifically concerning the collection of items or the processing of payments. The message usually indicates that there is a problem with the processing of a specific item or transaction.
  Cause:
  The error message FKKCOLL065 can occur due to several reasons, including but not limited to:
  
  Missing or Incorrect Data: Required fields or data may be missing or incorrectly entered in the transaction.
  Inconsistent Status: The status of the item being processed may not allow for the action you are trying to perform (e.g., the item may already be cleared or in a locked state).
  Configuration Issues: There may be configuration settings in the FI-CA module that are not set up correctly, leading to processing errors.
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the item.
  
  Solution:
  To resolve the FKKCOLL065 error, you can take the following steps:
  
  Check Data Entry: Review the transaction data for any missing or incorrect entries. Ensure that all required fields are filled out correctly.
  Review Item Status: Check the status of the item you are trying to process. If it is already cleared or in a state that does not allow further processing, you may need to take different actions.
  Configuration Review: Consult with your SAP FI-CA configuration team to ensure that all necessary settings are correctly configured. This may involve checking the settings for payment processing, item clearing, or other related configurations.
  Authorization Check: Verify that you have the necessary authorizations to perform the action. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or notes related to the error message for additional context and troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FI-CA module that may help in troubleshooting, such as FBL5N (Customer Line Item Display) or FKKOPV (Display Contract Account).
  SAP Notes: Check the SAP Support Portal for any notes related to the error message. SAP frequently updates their knowledge base with solutions to common issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to escalate the matter to your SAP support team or consult with an SAP expert for further assistance.