How To Fix FKKCOLL067 - Enterprise service has errors - submission of collection items terminated

FKKCOLL067 - Overview

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 067

• Message text: Enterprise service has errors - submission of collection items terminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL067 - Enterprise service has errors - submission of collection items terminated ?

  The SAP error message FKKCOLL067 indicates that there are errors in the enterprise service related to the submission of collection items, which has caused the process to terminate. This error typically occurs in the context of SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) when there are issues with the data being processed for collection items.
  Causes:
  
  Data Validation Errors: The collection items may contain invalid or incomplete data that does not meet the required criteria for processing.
  
  Configuration Issues: There may be misconfigurations in the settings related to the collection process or enterprise services.
  Missing Master Data: Required master data (e.g., customer data, contract data) may be missing or incorrect.
  Technical Issues: There could be underlying technical issues, such as problems with the integration between systems or issues with the service itself.
  
  Solutions:
  
  Check Error Logs: Review the error logs in the SAP system to identify the specific errors associated with the collection