How To Fix FKKCOLL064 - Amount information reported for bus.partner &1 distributed incorrectly

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 064

• Message text: Amount information reported for bus.partner &1 distributed incorrectly

What causes this issue?

The amount information that was reported for business partner &V1& from
collection agency &V2& was not completely distributed to the FI-CA
collection items at event <DS:FU.FKK_SAMPLE_6268>6268</>. This occurs
when the collection agency reports amount information on a higher
grouping level (for example, for an external collection case/court
case). These amounts must be completely distributed to the related FI-CA
collection items (which, for example, could be assigned to this external
case) in order for a correct update to take place.

System Response

The posting of the information is canceled.

How to fix this error?

Distribute the reported amount information (payment amounts,
uncollectible amounts, interest, and charges requests from the
collection agency) completely to the correct FI-CA collection items at
event <DS:FU.FKK_SAMPLE_6268>6268</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL064 - Amount information reported for bus.partner &1 distributed incorrectly ?

  The SAP error message FKKCOLL064 indicates that there is an issue with the distribution of amount information for a business partner in the context of contract accounts receivable and payable (FI-CA). This error typically arises during the processing of payment requests or during the execution of certain financial transactions.
  Cause:
  The error can be caused by several factors, including:
  
  
  Incorrect Configuration: The configuration settings for the business partner or the contract account may not be set up correctly, leading to discrepancies in the amount distribution.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the business partner, such as incorrect account assignments or missing information.
  
  
  Posting Errors: Errors during the posting of transactions can lead to incorrect amounts being reported for the business partner.
  
  
  Custom Code Issues: If there are custom developments or enhancements in the system, they may inadvertently cause issues with amount distribution.
  
  
  Solution:
  To resolve the FKKCOLL064 error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings for the business partner and contract accounts. Ensure that all necessary settings are correctly defined.
  
  
  Data Validation: Validate the data associated with the business partner. Check for any missing or incorrect entries in the master data.
  
  
  Analyze Transaction Logs: Look into the transaction logs to identify any specific transactions that may have caused the error. This can help pinpoint the source of the issue.
  
  
  Reprocess Transactions: If the error occurred during a specific transaction, try to reprocess that transaction after correcting any identified issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that can resolve the issue.
  
  
  Debugging: If you have access to development tools, consider debugging the process to identify where the distribution is failing.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as FPL9 (Display Payment Request) or FPAR (Payment Request Processing).
  Documentation: Review SAP documentation related to contract accounts and payment processing for additional insights.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FKKCOLL064 error in your SAP system.