How To Fix FKKCOLL037 - &1 callback items with total value &2 &3 sent in XML message &4

FKKCOLL037 - Overview

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 037

• Message text: &1 callback items with total value &2 &3 sent in XML message &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL037 - &1 callback items with total value &2 &3 sent in XML message &4 ?

  The SAP error message FKKCOLL037 typically relates to issues encountered during the processing of callback items in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there are callback items that have been sent in an XML message, but there is an issue with their processing.
  
  Cause:
  The error message FKKCOLL037 can be caused by several factors, including:
  
  Data Integrity Issues: The callback items may contain invalid or inconsistent data that prevents successful processing.
  Configuration Errors: There may be misconfigurations in the SAP system related to the handling of callback items or XML processing.
  Communication Issues: Problems in the communication between systems (e.g., between SAP and external systems) can lead to incomplete or malformed XML messages.
  Missing Dependencies: Required data or configurations may be missing, leading to the inability to process the callback items.
  
  
  Solution:
  To resolve the FKKCOLL037 error, consider the following steps:
  
  Check XML Message: Review the XML message