How To Fix FKKCOLL035 - &1 reversal items with total value &2 &3 sent in XML message &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

  • Message number: 035

  • Message text: &1 reversal items with total value &2 &3 sent in XML message &4

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKCOLL035 - &1 reversal items with total value &2 &3 sent in XML message &4 ?

    The SAP error message FKKCOLL035 typically relates to issues encountered during the processing of XML messages in the context of contract accounts receivable and payable (FI-CA). This error indicates that there are reversal items that have been sent in an XML message, and it provides details about the number of items and their total value.

    Cause:

    1. Reversal Items: The error suggests that there are reversal items in the XML message that are not being processed correctly. This could be due to various reasons, such as:

      • The reversal items are not properly formatted in the XML.
      • The reversal items do not meet the necessary criteria for processing.
      • There may be inconsistencies in the data being sent, such as missing or incorrect information.
    2. Data Integrity Issues: There might be issues with the data integrity, such as:

      • Incorrect account assignments.
      • Missing references to original documents.
      • Invalid or outdated data in the system.
    3. Configuration Issues: There could be configuration settings in the SAP system that are not aligned with the expected processing of reversal items.

    Solution:

    1. Check XML Format: Ensure that the XML message is correctly formatted and adheres to the required schema. Validate the XML against the expected structure.

    2. Review Reversal Items: Investigate the reversal items mentioned in the error message:

      • Check if the items are valid and if they have the correct references to the original documents.
      • Ensure that the reversal items are not already processed or in a state that prevents them from being reversed.
    3. Data Consistency: Verify the data integrity in the system:

      • Check for any inconsistencies in the account assignments and document references.
      • Ensure that all necessary data is present and correct.
    4. Configuration Review: Review the configuration settings related to the processing of reversal items in the FI-CA module. Ensure that the settings align with the business processes and requirements.

    5. Consult Documentation: Refer to SAP documentation or notes related to the error message FKKCOLL035 for any specific guidance or patches that may address the issue.

    6. Testing: After making the necessary corrections, test the XML message processing again to ensure that the error is resolved.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this specific error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA that may help in troubleshooting, such as:
      • FBL5N: Customer Line Item Display
      • F.13: Automatic Clearing
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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