How To Fix FKKCOLL036 - &1 clearing items with total value &2 &3 sent in XML message &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKCOLL - Submission to Ext.Collection Agency/Legal Dunning Procedure

• Message number: 036

• Message text: &1 clearing items with total value &2 &3 sent in XML message &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKCOLL036 - &1 clearing items with total value &2 &3 sent in XML message &4 ?

  The SAP error message FKKCOLL036 typically relates to issues encountered during the processing of clearing items in the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules. This error indicates that there is a problem with the clearing items that are being processed, particularly when they are sent in an XML message.
  Cause:
  The error message FKKCOLL036 can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies in the data being sent in the XML message, such as incorrect or missing fields.
  Invalid Clearing Items: The clearing items may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the SAP system that prevent the clearing process from being completed successfully.
  Authorization Issues: The user or process attempting to perform the clearing may not have the necessary authorizations.
  Technical Errors: There could be technical issues, such as network problems or issues with the XML processing.
  
  Solution:
  To resolve the FKKCOLL036 error, you can take the following steps:
  
  Check XML Message: Review the XML message being sent to ensure that all required fields are present and correctly formatted. Look for any discrepancies in the data.
  Validate Clearing Items: Verify that the clearing items referenced in the XML message exist in the system and are valid for processing.
  Review Configuration: Check the configuration settings related to clearing items in SAP. Ensure that all necessary settings are correctly configured.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to perform the clearing operation.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Test in Development: If possible, replicate the issue in a development or test environment to further diagnose the problem without affecting production data.
  Contact SAP Support: If the issue persists after performing the above checks, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check the status of clearing items.
  SAP Notes: Search for relevant SAP Notes that may address known issues related to this error message.
  Documentation: Review SAP documentation related to the Convergent Charging and FI-CA modules for additional insights into clearing processes and error handling.
  
  By following these steps, you should be able to identify the root cause of the FKKCOLL036 error and implement an appropriate solution.