How To Fix FKKBIX704 - System could not determine an RFC destination for the CRM system

FKKBIX704 - Overview

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 704

• Message text: System could not determine an RFC destination for the CRM system

What causes this issue?

The system could not determine an RFC destination for the CRM system.

System Response

You tried to establish a connection between the ERP and CRM systems, but
the system could not determine the RFC destination for the CRM system.

How to fix this error?

Enter the data necessary for the connection.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FKKBIX704 - Details

• The SAP error message FKKBIX704 indicates that the system is unable to determine a Remote Function Call (RFC) destination for the Customer Relationship Management (CRM) system. This issue typically arises in scenarios where there is an attempt to connect to a CRM system from another SAP system, and the necessary configuration for the RFC destination is missing or incorrect.
  Causes:
  
  Missing RFC Destination: The RFC destination for the CRM system has not been created in the SAP system.
  Incorrect Configuration: The existing RFC destination may be incorrectly configured, leading to connection issues.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the CRM system.
  System Configuration: The logical system configuration may not be set up correctly in the SAP system.
  
  Solutions:
  
  
  Create or Verify RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check if the RFC destination for