How To Fix FKKBIX705 - No CRM document was found for source transaction &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 705

• Message text: No CRM document was found for source transaction &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX705 - No CRM document was found for source transaction &1 ?

  The SAP error message FKKBIX705, which states "No CRM document was found for source transaction &1," typically occurs in the context of financial transactions or when integrating with the Customer Relationship Management (CRM) module. This error indicates that the system is unable to find a corresponding CRM document for the specified source transaction.
  Causes:
  
  Missing CRM Document: The most common cause is that the CRM document associated with the source transaction does not exist or has not been created.
  Incorrect Transaction Reference: The source transaction reference provided may be incorrect or may not correspond to any existing CRM document.
  Data Synchronization Issues: There may be issues with data synchronization between the ERP and CRM systems, leading to discrepancies.
  Authorization Issues: The user may not have the necessary authorizations to view or access the CRM document.
  Configuration Issues: There may be configuration issues in the integration settings between the ERP and CRM systems.
  
  Solutions:
  
  Check CRM Document Existence: Verify if the CRM document exists for the given source transaction. You can do this by searching for the document in the CRM system using the transaction code or relevant search criteria.
  Validate Source Transaction: Ensure that the source transaction reference is correct. Double-check the transaction number and any related details.
  Data Synchronization: If there are synchronization issues, you may need to run the relevant synchronization jobs or check the middleware (like SAP PI/PO) for any errors.
  User Authorizations: Ensure that the user has the necessary authorizations to access the CRM documents. You may need to consult with your SAP security team.
  Configuration Review: Review the configuration settings for the integration between the ERP and CRM systems. Ensure that all necessary settings are correctly configured.
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_DNO_MONITOR, or others that may help in tracking down the CRM documents.
  Integration Settings: Review the integration settings in transaction SPRO under the relevant sections for CRM and ERP integration.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights or similar experiences from other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.