How To Fix FKKBIX399 - One rerating request was processed

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKBIX - Conv.Inv.: Billing (Invoice Preprocessing)

• Message number: 399

• Message text: One rerating request was processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKBIX399 - One rerating request was processed ?

  The SAP error message FKKBIX399, which states "One rerating request was processed," typically occurs in the context of billing and invoicing processes, particularly when dealing with the rerating of documents in SAP Convergent Charging or SAP Convergent Invoicing.
  Cause:
  This error message usually indicates that a rerating request has been processed, but there may be issues related to the rerating process itself. Common causes include:
  
  Data Inconsistencies: There may be inconsistencies in the data that prevent the rerating from being completed successfully.
  Configuration Issues: Incorrect configuration settings in the billing or invoicing modules can lead to rerating errors.
  Missing Master Data: Required master data (like customer or contract information) may be missing or incorrect.
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  Solution:
  To resolve the FKKBIX399 error, you can take the following steps:
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the rerating process.
  Validate Data: Ensure that all necessary master data is complete and accurate. Check customer accounts, contracts, and any other relevant data.
  Review Configuration: Verify the configuration settings in the billing and invoicing modules to ensure they are set up correctly for rerating.
  Reprocess Rerating: If the issue was temporary, try to reprocess the rerating request after addressing any identified issues.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or patches.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FKKBIX (for rerating) and others related to billing and invoicing.
  SAP Notes: Search for SAP Notes that may address this specific error or provide guidance on rerating processes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the FKKBIX399 error and implement a solution to resolve it.