How To Fix FKKB_DM036 - Dispute case created under case number &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 036

• Message text: Dispute case created under case number &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM036 - Dispute case created under case number &1 ?

  The SAP error message FKKB_DM036 indicates that a dispute case has been created under a specific case number. This message typically arises in the context of SAP's Dispute Management module, which is used to manage disputes related to financial transactions, such as invoices or payments.
  Cause:
  The error message FKKB_DM036 usually occurs when:
  
  A dispute case is being processed or referenced, but there is an issue with the case number.
  The case number may not exist, or there may be a problem with the data associated with the dispute case.
  There may be restrictions or conditions in the system that prevent further processing of the dispute case.
  
  Solution:
  To resolve the FKKB_DM036 error, you can take the following steps:
  
  
  Verify Case Number: Check if the case number referenced in the error message is valid and exists in the system. You can do this by navigating to the Dispute Management module and searching for the case number.
  
  
  Check Case Status: Ensure that the dispute case is in a status that allows further processing. If the case is closed or in a status that does not permit further actions, you may need to change its status or create a new case.
  
  
  Review Configuration: If you have access to system configuration, review the settings related to dispute management to ensure that they are correctly set up. This includes checking for any restrictions or conditions that may affect the creation or processing of dispute cases.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the FKKB_DM036 message and any related notes or troubleshooting steps.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may have additional insights or solutions based on your specific system configuration and version.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing dispute cases, such as:
  
  FDM_DISPUTE: For managing disputes.
  FDM_CASE: For viewing and managing dispute cases.
  
  
  
  SAP Notes: Check for any SAP Notes related to dispute management and the specific error message FKKB_DM036. SAP Notes often contain fixes, workarounds, or additional information about known issues.
  
  
  User Roles and Permissions: Ensure that the user attempting to create or manage the dispute case has the necessary permissions and roles assigned in the SAP system.
  
  
  By following these steps, you should be able to identify the cause of the FKKB_DM036 error and take appropriate action to resolve it.