How To Fix FKKB_DM035 - No number range found for dispute cases


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

  • Message number: 035

  • Message text: No number range found for dispute cases

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FKKB_DM035 - No number range found for dispute cases ?

    The SAP error message FKKB_DM035 "No number range found for dispute cases" typically occurs in the context of managing dispute cases in the SAP system, particularly when the system is unable to find a valid number range for creating a new dispute case. This can happen for several reasons, and here are the common causes, solutions, and related information:

    Causes:

    1. Missing Number Range Configuration: The number range for dispute cases has not been defined in the system.
    2. Inactive Number Range: The number range exists but is not active or has been set to inactive.
    3. Number Range Assignment: The number range is not correctly assigned to the relevant document type for dispute cases.
    4. Authorization Issues: The user may not have the necessary authorizations to access the number range.

    Solutions:

    1. Define Number Range:

      • Go to the transaction code SNRO (Number Range Objects).
      • Check if the number range object for dispute cases (usually something like FKK_DISPUTE) is defined.
      • If it is not defined, you will need to create a new number range.
    2. Activate Number Range:

      • If the number range exists but is inactive, you can activate it.
      • In the same transaction (SNRO), find the number range and ensure it is set to active.
    3. Assign Number Range:

      • Ensure that the number range is correctly assigned to the document type used for dispute cases.
      • This can typically be done in the configuration settings under SPRO (SAP Reference IMG) > Financial Accounting > Accounts Receivable and Accounts Payable > Dispute Management > Define Number Ranges for Dispute Cases.
    4. Check Authorizations:

      • Verify that the user has the necessary authorizations to create dispute cases and access the number range.
      • This can be checked in the user roles and profiles assigned to the user.
    5. Consult Documentation:

      • If you are unsure about the configuration, refer to the SAP documentation or consult with your SAP Basis or functional consultant for assistance.

    Related Information:

    • Transaction Codes:
      • SNRO: For managing number ranges.
      • SPRO: For accessing the configuration settings.
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to dispute management and number ranges.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to resolve the FKKB_DM035 error and successfully create dispute cases in your SAP system.

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