How To Fix FKKB_DM023 - Dispute Management Is Not Active

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 023

• Message text: Dispute Management Is Not Active

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Activate Dispute Management.
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Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM023 - Dispute Management Is Not Active ?

  The SAP error message FKKB_DM023 indicates that Dispute Management is not active in the system. This error typically arises when a user attempts to access or utilize functionalities related to Dispute Management without the necessary configuration or activation in the SAP system.
  Cause:
  
  Dispute Management Not Activated: The primary cause of this error is that the Dispute Management component is not activated in the SAP system.
  Missing Configuration: There may be missing configuration settings that are required for Dispute Management to function properly.
  Authorization Issues: The user may not have the necessary authorizations to access Dispute Management functionalities.
  
  Solution:
  To resolve the FKKB_DM023 error, you can follow these steps:
  
  
  Activate Dispute Management:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Financial Supply Chain Management > Dispute Management > Basic Settings.
  Ensure that Dispute Management is activated. If it is not, you will need to activate it.
  
  
  
  Check Configuration:
  
  Verify that all necessary configuration settings for Dispute Management are in place. This includes settings related to dispute types, statuses, and other relevant parameters.
  Ensure that the integration with other components (like Accounts Receivable) is correctly configured.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access Dispute Management functionalities.
  You may need to work with your SAP security team to adjust the user roles if necessary.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation or help guides for Dispute Management to ensure that all steps for activation and configuration have been followed correctly.
  
  
  
  System Check:
  
  If the issue persists, check for any system notes or patches that may need to be applied to your SAP system related to Dispute Management.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Dispute Management) and FDM2 (Dispute Management - Display).
  SAP Notes: Search for SAP Notes related to Dispute Management for any known issues or additional configuration steps.
  Support: If you are unable to resolve the issue, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to resolve the FKKB_DM023 error and successfully activate and utilize Dispute Management in your SAP system.