How To Fix FKKB_DM022 - Specify both reason and dispute type

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 022

• Message text: Specify both reason and dispute type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM022 - Specify both reason and dispute type ?

  The SAP error message FKKB_DM022, which states "Specify both reason and dispute type," typically occurs in the context of dispute management within the SAP system. This error indicates that when you are trying to create or process a dispute, the system requires both a reason for the dispute and a specific dispute type to be specified. 
  Cause:
  
  Missing Information: The most common cause of this error is that either the reason for the dispute or the dispute type has not been filled in the relevant fields.
  Configuration Issues: There may be configuration settings in the SAP system that require both fields to be mandatory, and if they are not populated, the error will trigger.
  User Input Error: Users may inadvertently skip these fields or not understand that they are required.
  
  Solution:
  
  
  Fill in Required Fields: Ensure that both the "Reason" and "Dispute Type" fields are filled out correctly before attempting to save or process the dispute. 
  
  Reason: This typically refers to the justification for raising the dispute (e.g., pricing error, service issue).
  Dispute Type: This categorizes the dispute (e.g., customer dispute, vendor dispute).
  
  
  
  Check Configuration: If you have the necessary permissions, check the configuration settings in the SAP system to ensure that the fields are set up correctly. You may need to consult with your SAP administrator or functional consultant to verify that the settings align with your business processes.
  
  
  User Training: Provide training or documentation to users on how to properly enter disputes in the system, emphasizing the importance of filling out all required fields.
  
  
  Error Handling: Implement error handling procedures to catch this error early in the process, allowing users to correct their entries before submission.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for dispute management for detailed information on how to manage disputes and the required fields.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to dispute management (e.g., FKKDISH, FKKDISP) to navigate the system effectively.
  Support Forums: Check SAP community forums or support channels for similar issues and solutions shared by other users.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.