How To Fix FKKB_DM020 - Replacement document and document &1 to be replaced have diff. +/- sign

SAP Error Message - Details

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 020

• Message text: Replacement document and document &1 to be replaced have diff. +/- sign

trados = docu -> fi -> fica

What causes this issue?

A replacement receivable for an invoice typically has the same +/- sign
as the invoice. However, in this case the +/- signs are different.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the transactions entered (main transaction/subtransaction).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM020 - Replacement document and document &1 to be replaced have diff. +/- sign ?

  The SAP error message FKKB_DM020 indicates that there is a discrepancy in the sign (positive or negative) between a replacement document and the document it is intended to replace. This typically occurs in the context of financial documents, such as invoices or credit memos, where the system expects the replacement document to have the opposite sign of the original document.
  Cause:
  
  Sign Mismatch: The most common cause of this error is that the replacement document has the same sign as the document it is replacing. For example, if the original document is a credit memo (negative amount), the replacement document should be a debit memo (positive amount), and vice versa.
  Incorrect Document Type: The document type used for the replacement may not be appropriate for the transaction being processed.
  Data Entry Error: Manual entry errors during the creation of the replacement document can lead to this issue.
  
  Solution:
  
  Check Document Signs: Review both the original document and the replacement document to ensure that they have opposite signs. If they do not, you will need to create a new replacement document with the correct sign.
  Correct Document Type: Ensure that the correct document type is being used for the replacement. If necessary, change the document type to one that is appropriate for the transaction.
  Recreate Replacement Document: If the replacement document was created incorrectly, delete it and create a new one with the correct sign and document type.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for handling replacement documents to ensure compliance with internal processes.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (Reverse Document) or FBRA (Reset Cleared Items) that may be useful in managing financial documents.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  User Authorization: Ensure that you have the necessary permissions to create or modify financial documents in the SAP system.
  Testing: After making corrections, test the process in a development or quality assurance environment before applying changes in the production environment.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.