How To Fix FKKB_DM025 - Case ID &1 is category "Missing Payment" and is not permitted here

FKKB_DM025 - Overview

• Message type: E = Error

• Message class: FKKB_DM - Integration of FSCM Dispute Management with FI-CA

• Message number: 025

• Message text: Case ID &1 is category "Missing Payment" and is not permitted here

trados = docu -> ep -> epfinfscmdm

What causes this issue?

The dispute case with the case ID &V1& (business partner &V2&) is of
the category
<LS>Missing Payment</>. SAP does not support the entry of replacement
receivables or correction documents with reference to such a case using
the transaction <LS>Post Document</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the case ID entered on the request document.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKKB_DM025 - Case ID &1 is category "Missing Payment" and is not permitted here ?

  The SAP error message FKKB_DM025 indicates that there is an issue related to a case ID that is categorized as "Missing Payment." This error typically arises in the context of the SAP Collections and Disbursements (FS-CD) module, which is used for managing collections and disbursements processes.
  
  Cause:
  The error message FKKB_DM025 occurs when you attempt to perform an operation on a case that is categorized as "Missing Payment," but the operation is not permitted for that category. This can happen in various scenarios, such as:
  
  Incorrect Case Handling: You may be trying to process a case that is not in the correct status or category for the action you are attempting.
  
  Configuration Issues: The system may be configured in a way that restricts certain actions for cases categorized as "Missing Payment."
  User Authorization: The user may not have the necessary permissions to perform actions on cases with this category.
  
  
  Solution:
  To resolve the FKKB_DM025 error, consider the