How To Fix FKK_RTP116 - No customer module available for a bank payment for event 6207

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 116

• Message text: No customer module available for a bank payment for event 6207

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP116 - No customer module available for a bank payment for event 6207 ?

  The SAP error message FKK_RTP116 indicates that there is no customer module available for processing a bank payment related to event 6207. This error typically occurs in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, particularly when dealing with payment processing.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the necessary configuration for the customer module related to the specific payment event (6207 in this case) is not set up in the system.
  Incorrect Event Type: The event type may not be correctly defined or linked to the appropriate customer module.
  Missing or Inactive Customer Module: The customer module that should handle the payment event may not be active or may not exist in the system.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the FI-CA module and verify that the customer module for bank payments is correctly configured.
  Ensure that the event type 6207 is linked to the appropriate customer module.
  
  
  
  Activate Customer Module:
  
  If the customer module is not active, you may need to activate it. This can usually be done in the configuration settings of the FI-CA module.
  
  
  
  Review Event Type Settings:
  
  Check the settings for event type 6207 to ensure that it is correctly defined and that all necessary parameters are set.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on configuring customer modules and event types in FI-CA.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance. They may provide insights specific to your system's configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SCC4 (to check client settings) to access the necessary configuration areas.
  FI-CA Documentation: Review the official SAP documentation for FI-CA to understand the configuration of customer modules and payment events.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and the solutions they implemented.
  
  By following these steps, you should be able to identify and resolve the cause of the FKK_RTP116 error in your SAP system.