How To Fix FKK_RTP114 - Event 6021 rejected the payment, repetition is possible

FKK_RTP114 - Overview

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 114

• Message text: Event 6021 rejected the payment, repetition is possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP114 - Event 6021 rejected the payment, repetition is possible ?

  The SAP error message FKK_RTP114 with the description "Event 6021 rejected the payment, repetition is possible" typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that a payment event has been rejected, and it suggests that the payment can be retried.
  Causes:
  
  Payment Block: The payment might be blocked due to various reasons such as insufficient funds, incorrect payment details, or a payment block set on the customer account.
  
  Configuration Issues: There may be configuration issues in the payment processing settings or in the payment method used.
  Data Inconsistencies: There could be inconsistencies in the data related to the payment, such as incorrect account numbers or missing information.
  Technical Errors: There might be technical issues in the system, such as problems with the payment processing program or communication errors with external payment systems.
  
  Solutions:
  
  Check Payment Block: Review the customer account to see if