How To Fix FKK_RTP115 - Event 6021 rejected the payment, repetition is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 115

• Message text: Event 6021 rejected the payment, repetition is not possible

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP115 - Event 6021 rejected the payment, repetition is not possible ?

  The SAP error message FKK_RTP115 with the description "Event 6021 rejected the payment, repetition is not possible" typically occurs in the context of the SAP Convergent Charging or SAP Contract Accounts Receivable and Payable (FI-CA) modules. This error indicates that a payment event has been rejected, and the system does not allow for the repetition of that payment.
  Cause:
  
  
  Payment Rejection: The payment event (6021) was rejected due to various reasons, such as:
  
  The payment was already processed or completed.
  There are inconsistencies in the payment data.
  The payment is not in a state that allows for repetition (e.g., it may have been canceled or flagged for review).
  There may be configuration issues or missing data in the payment processing setup.
  
  
  
  Business Rules: Certain business rules or configurations may prevent the repetition of a payment event once it has been rejected.
  
  
  Solution:
  
  
  Check Payment Status: Review the status of the payment event in the system. Ensure that it is not already processed or in a state that prohibits repetition.
  
  
  Review Logs: Check the application logs or error logs for more detailed information about why the payment was rejected. This can provide insights into specific issues that need to be addressed.
  
  
  Correct Data: If the rejection was due to data inconsistencies, correct the relevant data in the payment document or related master data.
  
  
  Consult Configuration: Review the configuration settings related to payment processing in SAP. Ensure that the settings allow for the desired payment behavior.
  
  
  Manual Intervention: If necessary, you may need to manually intervene to resolve the issue, such as creating a new payment event or adjusting the existing one.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FPL9 (Display Payment Run) or FPR1 (Create Payment Run) to manage payment processes.
  Documentation: Refer to SAP documentation or help files related to payment processing in FI-CA or Convergent Charging for more detailed guidance.
  User Exits and BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect payment processing.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FKK_RTP115 error message.