FKK_RTP027 - The payment with ID &1 was reversed using document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FKK_RTP -

• Message number: 027

• Message text: The payment with ID &1 was reversed using document &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FKK_RTP027 - The payment with ID &1 was reversed using document &2 ?

  The SAP error message FKK_RTP027 indicates that a payment with a specific ID has been reversed using another document. This error typically arises in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
  Cause:
  
  
  Payment Reversal: The primary cause of this error is that a payment that was previously processed has been reversed. This could happen due to various reasons, such as:
  
  Incorrect payment amount.
  Payment made to the wrong account.
  Customer request for a refund.
  
  
  
  Document Status: The document associated with the payment may have been changed or deleted, leading to inconsistencies in the payment processing.
  
  
  Data Integrity Issues: There may be issues with data integrity in the system, such as missing or incorrect references between payment documents and their associated transactions.
  
  
  Solution:
  
  
  Check Payment Document: Verify the payment document ID mentioned in the error message. Ensure that the payment was correctly processed and that the reversal is valid.
  
  
  Review Reversal Document: Look into the document ID used for the reversal. Ensure that it is correctly linked to the original payment and that it has been processed without errors.
  
  
  Reprocess Payment: If the reversal was made in error, you may need to reprocess the original payment. Ensure that all necessary checks are performed to avoid further issues.
  
  
  Data Consistency Check: Run data consistency checks in the FI-CA module to identify and resolve any discrepancies in the payment and document records.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the FKK_RTP027 error for specific guidance and troubleshooting steps.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FI-CA, such as:
  
  FBL5N: Customer Line Item Display
  F-28: Post Incoming Payments
  F-32: Clear Customer
  
  
  SAP Notes: Check for any SAP Notes that may address known issues related to payment reversals and the FKK_RTP027 error.
  User Roles and Authorizations: Ensure that the user attempting to process payments has the necessary authorizations to perform payment reversals and related transactions.
  
  By following these steps, you should be able to diagnose and resolve the FKK_RTP027 error in your SAP system.