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Message type: E = Error
Message class: FKK_RTP -
Message number: 025
Message text: Payment &3 with category &4 for branch/cash desk &1/&2 was not found
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FKK_RTP025
- Payment &3 with category &4 for branch/cash desk &1/&2 was not found ?The SAP error message FKK_RTP025 typically indicates that a payment with a specific category for a particular branch or cash desk could not be found in the system. This error is often encountered in the context of the SAP Contract Accounts Receivable and Payable (FI-CA) module, which is used for managing customer accounts and payments.
Cause:
- Missing Payment Entry: The payment you are trying to process does not exist in the system for the specified branch or cash desk.
- Incorrect Configuration: The payment category or the branch/cash desk configuration may not be set up correctly in the system.
- Data Entry Error: There may be a typographical error in the payment category, branch, or cash desk identifiers.
- Authorization Issues: The user may not have the necessary permissions to access the payment information for the specified branch or cash desk.
Solution:
- Verify Payment Entry: Check if the payment entry exists in the system. You can do this by navigating to the relevant transaction codes (e.g., FPL9 for payment list) and searching for the payment using the specified parameters.
- Check Configuration: Ensure that the payment category and branch/cash desk are correctly configured in the system. This can be done by reviewing the configuration settings in the SAP Customizing Implementation Guide (IMG).
- Correct Data Entry: Double-check the input values for any typographical errors. Ensure that the branch, cash desk, and payment category are entered correctly.
- User Authorization: Verify that the user has the necessary authorizations to access the payment information. If not, contact your SAP security administrator to grant the required permissions.
- Consult Documentation: Refer to SAP documentation or help resources for additional context on the error message and potential troubleshooting steps.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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